Call Center Agent Inbound- German (m/w/d)

As a Customer Service Representative, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness. After each call, you’ll summarize the key details in a call log and pass it along to the appropriate client.

We offer you the exciting opportunity to live and work in Porto, where you can enjoy a fulfilling work-life balance. You'll be part of a dynamic, supportive team that can’t wait to welcome you aboard!

To be considered for this position, please ensure that you meet the following requirements:

• You speak and write German at a native level. 

• You have a good command of English.

• You can adapt to different work processes and handle your PC in an experienced manner.

• You have very good communication skills and a friendly, helpful nature.

• You are willing to move to Portugal or already live there.

Your benefits.

• Registration of employment with Portuguese Social Security and Tax Offices

• Indefinite contract of employment from 30 hours/week onwards

• Maximum of 20 paid holidays/first year of employment + German public holidays

• Low private health insurance rates negotiated by Can Do Portugal

• Inbound flight costs reimbursed after 6 months of employment, up to 300 Euro

• Relocation bonus: You will receive 400 euros gross per month on the first three salaries if you move to Porto from abroad.

• Monthly subscription fee of 10 Euro for Urban Sports membership (gym, surfing, etc.).

• Free access to Mental Health Coaching (MHC) service from Fürstenberg Institute.

• Training period integrally paid

• Monthly performance-related bonus

• Lunch allowance